Disruption Recovery Diagnostic.
A fixed-scope review of how your operation actually recovers when things go wrong — and what the gaps are costing you. Two to three weeks from kick-off to findings.
from kick-off to findings
disruption events reviewed end-to-end
session presenting findings to ops leadership
Evidence in. Priorities out.
The diagnostic is a defined product, not an open-ended engagement. Here's exactly what you get.
Event review
We review 3–5 recent disruption events end-to-end — incident logs, crew rosters, comms records — and reconstruct what was known, when, and what the response actually was.
Interviews
We sit with control room and duty management staff and walk each decision point: what actually happened — not the documented process, the real one.
The gap report
A comprehensive report on where recovery broke down, why, what it cost and what to fix first — every finding tied to the evidence.
Leadership session
One working session presenting the findings to your ops leadership, with the fixes ranked by what they're costing you.
Faster, standardised disruption recovery — with less lost revenue.
Faster
Recovery decisions made sooner, with less improvisation at the moments that cost the most.
Standardised
The same good recovery whoever is on shift — not a process that lives in a few people's heads.
Costed
Every gap carries a number, so fixing the right thing first is an evidence call, not a debate.
Operations that live with disruption.
If your operation has a control room, duty managers and a service promise to keep — transport, logistics, utilities, ports or anything like them — the diagnostic fits.
It's built for leaders who suspect recovery costs more than it should, but don't have the evidence to say where or why.
Find out where your disruption recovery breaks down — and what it costs.
The Disruption Recovery Diagnostic: 3–5 recent events reviewed, a gap report, and one session with your ops leadership.